
Stock is held at our Mattys warehouse or at one of our supplier warehouses across Australia.
IWOK Commercial Induction Double Wok – IWOK-2

IWOK Commercial Induction Double Wok – IWOK-2
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Delivery is 3-5 business days for metro Melbourne, Sydney and Brisbane, and up to 7-14 business days for other regions. Standard deliveries are kerbside drop-off only. See our FAQ page for full delivery details.
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Customer Support
Our team is available Monday to Friday, 9:00 AM – 5:00 PM. Call us on 1300 628 897 or email info@mattys.com.au.
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FAQ’s
Find answers to common questions about orders, delivery, warranty and returns on our FAQ page.
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Contact Us
Unit 4, 74 Helen Street, Sefton NSW 2162.
Call 1300 628 897 or visit our Contact page to send us a message.
Product details
Product Description
IWOK Commercial Induction Double Wok – IWOK-2
Key Features
- Free-standing design with heavy-duty 1.5mm thick stainless steel cooking deck
- Real-time power control increased energy efficiency
- 15kw induction wok ring for rapid heating
- Higher thermal efficiency, less heat escaping from the cooking area, compared to gas
- Commercial revolving water tap for easy, durable use
- Easy to clean and washable, with a reusable air filter element
- Enhanced safety, no flaming
- 500 mm induction-compatible stainless steel wok pan accessory available
- Digital LED display and easy adjustment with the control knob
- Auto-shutdown after 4 hours of inactivity
- 11-stage adjustable power settings
- Overheating and overvoltage protection
- Requires magnetic-based material pots for operation
- Wok included
1 Year Parts and Labour Warranty
Specifications
Product height
Product depth
Product width
Electrical power
Delivery Information
- We deliver Monday to Friday, during regular business hours. After your order has been shipped from our suppliers warehouses, delivery times are approximately:
3-5 business days for metro Melbourne, Sydney and Brisbane
3-7 business days for Adelaide, Gold Coast, Wollongong and Newcastle
5-10 business days for Perth
7-14 business days for all other regions
Delivery dates are not guaranteed and subject to courier availability. Please allow for up to 5 additional business days. - Standard deliveries are Kerbside Drop-off (Door-to-Door) only (not delivered inside your premises):
- Standard deliveries do not allow delivery date/time reservations
- Please read our FAQ page for more details
- If you require In-Store Delivery, removal of old appliances, removal of packaging or a specific day/time for delivery, please advise so that we can arrange a private courier.
Warranty & Returns
Experiencing an issue with this product?
Please complete our warranty request form found at https://www.mattys.com.au/pages/warranty and we will forward your request to the manufacturer's service department right away
Ordered the wrong product or changed your mind?
Our priority is our customers however we have to respect our suppliers' strict returns policies. We live in a world of high volumes and slim margins to keep prices down. For these reasons, our suppliers charge 30% restocking fees if you change your mind about a purchase or order the wrong item and then want to exchange it for another.
If your order needs to be re-routed or returned to its warehouse(s) of origin after being collected by a courier, many additional people become involved to facilitate your return.
Unless there is transit damage, a manufacturing defect or a mistake on our end, you will be responsible for any re-delivery and restocking fees.
If you have any questions about the product or want to confirm any details at all, please contact us before ordering.
For more information, please see our terms and conditions page: https://www.mattys.com.au/pages/terms-and-policy



